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Dell Premium Support – Hassle-free Tech Support on Your Terms


first_imgFor those of us who are seen as the technical experts in our circle of family and friends, we become the de-facto resource when things go wrong – whether it’s the blue screen of death or an application that freezes. At the end of the day, we all want answers from a knowledgeable resource and help with issues no matter where they stem from – hardware or software.  After all, sometimes it’s hard to tell.Dell can help, wherever you are. We’re excited to expand Premium Support outside the US and Canada to 109 countries across Asia-Pacific, Europe, the Middle East, Africa and Latin America on May 3, and in Japan on May 10.  Now, even more of our customers will have 24×7 access to highly trained technicians for both hardware and software issues, onsite service when needed, and proactive automated support to help resolve problems much faster and easier. Check out our press release for more details.When you have an issue with your system, our award-winning SupportAssist technology automatically begins resolving your issue and we proactively contact you to discuss what we found as well as next steps. Dell starts the conversation with you, which is completely different from traditional support when you have to contact the vendor and answer a litany of questions before the resolution process even begins.With Premium Support enabled by SupportAssist, customers spend up to 86 percent fewer minutes on the phone with technical support and take up to 59 percent fewer steps in the support process compared to Dell’s basic hardware support. This returns valuable time to your day so you can focus on other important matters.Technical issues can be time-consuming to address – whether you’re facing these issues yourself or serving as the expert for your friends and family. That’s why we at Dell are serious about our responsibility to deliver intuitive support services that can help you resolve technical issues quickly and easily.Your input to us has been invaluable in developing and improving our support programs. We are excited to deliver Premium Support, but our efforts won’t stop here. Keep the feedback coming about how we can better serve you as your needs and technology evolve.Learn more about how Dell Premium Support is redefining customer support visit: www.Dell.com/PremiumSupportNote: Dell does not make unsolicited calls asking to charge to fix an issue a customer did not report or previously request help with unless they have signed up for our premium support services like Dell Tech Concierge, Dell Premium Support or Dell ProSupport services. If you have any doubt about an unsolicited tech support phone call, hang up and call Dell. Read this post for more information about technical support phone scams.last_img read more


Osvaldo effort earns point


first_img Press Association Saints, though, were beginning to resemble the side that started the season so brightly, pressing high and maintaining possession, with Dejan Lovren heading wide and Jack Cork, making his first Premier League start of the season, testing Costel Pantilimon from 25 yards. Aguero unusually turned over a fine cutback from Zabaleta when City voyaged forward again, but it was Southampton in the ascendancy. Adam Lallana showed impressive control in the box before City got back to bundle behind for a corner, while only a last-ditch challenge prevented James Ward-Prowse turning a Luke Shaw cross goalwards. Ward-Prowse tested Pantilimon from distance as Saints continued to push before Calum Chambers wasted a fantastic chance to put them level when meeting a Shaw cross at the backpost. The teenage right-back somehow headed wide, but Pochettino’s men were not to be denied a leveller for long as Osvaldo netted in style three minutes before half-time. Latching on to a long ball forward, the Italian turned Kompany inside out on the left flank. Osvaldo left the City captain on his backside and continued to cut away from Zabaleta before curling an exquisite right-footed strike into the far corner. It was no less than the home side deserved for their massively-improved display, although it merely seemed to gee City up when the teams re-emerged for the second half. Third-choice goalkeeper Paulo Gazzaniga, starting again due to injuries to Artur Boruc and Kelvin Davis, did well to push an Aguero effort wide shortly after the restart before Yaya Toure fizzed a shot just wide of the Saints goal moments later. Again, though, Southampton settled and Rodriguez was soon causing havoc. The 24-year-old showed fantastic skill to jink through on goal, forcing Pantilimon into a save from which Osvaldo should have done much better with the rebound. Playing in front of England assistant coach Ray Lewington, Rodriguez’s pressure then forced Kompany into an uncharacteristic mistake, although Osvaldo could only fire wide. Rodriguez headed a great Ward-Prowse corner just wide as Saints continued forward, but City were proving dangerous on the counter and Aguero came close to levelling with a left-footed drive across goal. There was a worrying moment for Saints as the ever-impressive Lovren went down injured, yet the Croatia international somehow managed to battle on after treatment. His centre-back partner Jose Fonte, who had been a doubt for the game, was just denied a header on goal by Kompany’s fine defending before Kolarov sent a fierce effort into the side-netting. That was the last moment of note for City, who yet again failed to impress on the road – hardly the best preparation for this week’s trip to Champions League holders Bayern Munich. As impressive as City have been since Manuel Pellegrini’s arrival, they have shown a soft underbelly away from home, winning just two matches on the road – the latest of which came at West Brom on Wednesday. It was a result they were unable to match on the south coast, where Osvaldo’s wondrous goal earned Southampton a deserved, morale-boosting 1-1 draw. Manchester City’s shaky away form continued on Saturday as Dani Osvaldo’s exquisite strike ended Southampton’s three-match losing streak in style. Early on it had looked like City would win comfortably, with in-form Sergio Aguero turning home after just 10 minutes at St Mary’s. Aleksandar Kolarov came close to doubling that advantage almost immediately and Aguero wasted a gilt-edged chance midway through the first half – missed chances they were made to rue as Saints, missing seven players through injury, grew into the match. Mauricio Pochettino’s side were showing confidence that belied their run of three successive defeats and deservedly pulled level on the stroke of half-time through club record signing Osvaldo. Showing amazing control and skill, the man that may well face England at next year’s World Cup with Italy put Vincent Kompany on his backside, cut back past Pablo Zabaleta and sent an exquisite effort into the top corner. Osvaldo missed two decent chances to add to that goal-of-the-month contender after fine work by Jay Rodriguez in a second half the hosts dominated, but they had to settle for a for a draw that continued City’s struggles away from Manchester. It was a result few would have predicted for injury-hit Saints after a dominant start by the visitors, who went ahead after just 10 minutes. Samir Nasri played the ball down the left to Kolarov, whose low driven cross went through a crowd of players and was swept home impressively by Aguero. It was the Argentinian’s 11th goal in 10 top-flight appearances and gave City a lead they were inches away from doubling soon after, with Kolarov flicking a Nasri corner just wide of the far post. last_img read more


Men’s basketball tops Oregon in last-second thriller


first_imgUSC completed its season sweep over the Oregon Ducks in a Thursday night thriller, winning by a final score of 72-70. Trailing early, the Trojans fought back to a 1-point deficit at halftime. The contest featured 12 ties and 15 lead changes.Sophomore guard Jonah Mathews led the Men of Troy with 20 points in their match against the Oregon Ducks, while he is only averaging 9 points per game. Alex Zhang | Daily TrojanUp 70-68 with 31 seconds to play, the Trojans (18-9, 9-5) had an opportunity to ice the victory with junior forward Chimezie Metu, who had been intentionally fouled at the line for two shots. Metu, a 75 percent free throw shooter in conference play, uncharacteristically missed both. Seconds later, the Ducks tied the game. It felt eerily like another blown game for the Trojans. After all, USC has lost several one-possession games this season, including two in the last two weeks against UCLA and Arizona State. Tonight, however, senior captain guard Jordan McLaughlin saved the win on USC’s last possession. Coming out of a timeout, McLaughlin dribbled across the court; then, off a ball screen he ran laterally from USC’s bench to the opposite sideline. Double-teamed and out of real estate, McLaughlin hooked a pass over his shoulder to Metu who stood wide open under the basket. Metu opted out of an alley-oop dunk and instead made a safer layup off the backboard. “I wasn’t gonna mess around with [a dunk] this time,” Metu said. Although head coach Andy Enfield did not exactly draw up a cross-court hook-pass for the final play of the game, he was happy with the result.“The play call was to put the ball in our best player’s hands,” Enfield said. “[McLaughlin] is unbelievable. When he threw it up, I said, ‘That looks good to me.’” For McLaughlin, the pass felt natural. “It felt good coming out of my hands,” he said.The win felt relieving, too. After three consecutive losses, every game matters immensely for the Trojans in their postseason ambitions. With this win, they remain in second place in the conference. However, the Trojans did not escape unscathed. With 7:57 to play in the second half, junior forward Bennie Boatwright, who is still nursing a foot injury, fell to the floor attempting to draw a charge. His left knee was banged badly, and he lay on the court for the team doctor to examine him until his teammates had to help carry him to the locker room. The severity of the injury remains unclear. Boatwright will likely have to undergo an MRI to determine the status of his knee. “[Boatwright] went out and played so hard,” Enfield said. “He was playing the right way. He looked great. Hopefully, it’s just a sprain.”Normally a leading scorer, Boatwright did not score tonight for 20 minutes. Nevertheless, he found other ways to contribute, including seven rebounds. Sophomore guard Jonah Mathews led the team in scoring with 20 points while Metu added 18 points and 10 rebounds. McLaughlin also finished with a double-double — 11 points and 11 assists. On Saturday night, the Trojans will host the Oregon State Beavers.“We will need to play with the same energy,” Enfield said. “Good down the stretch on defense and offense.”Oregon State is led by three double-digit scorers, including dynamic sophomore forward Tres Tinkles, who averages 18.5 points, 7.0 rebounds and 3.6 assists per game. Although the Beavers rank 10th in the conference, they flew to Los Angeles on a two-game win streak.last_img read more


SENIOR DONEGAL GARDAI ATTEND FUNERAL OF MURDERED DETECTIVE


first_imgSENIOR members of the Gardai in Co Donegal have attended the funeral today of murdered detective Adrian Donohoe.The officer was shot dead in Co Louth on Friday night.Among those attending the funeral is Supt Leo McGinn, who was stationed in Louth before his transfer to Ballyshannon last year. “He was a great Garda and a committed member of the community, especially through the GAA,” said Supt McGinn today.The Superintendent has opened a book of condolences at Ballyshannon Garda Station for anyone who wants to leave a message for the Donohoe family.Dundalk came to a standstill today as the funeral cortege went through the town.Thousands of people attended the state funeral, with the Taoiseach and the President in attendance. Hundreds of Gardai – many from Donegal – lined the route and took part in the funeral.They heard Father Michael Cusack call for the killers to be caught and a call for proper policing in the country.“When it comes to reflecting to the garda presence throughout the whole country, I think it’s a good time for there to be serious reflection by all in this country around the need for further policing,” he said.“I think we need to look into the eyes of Caroline, look into the eyes of Adrian’s parents and allow what is best within us – our humanity – to recognise what evil can do when it’s allowed to flourish in a community. My parents are now living in a rural community in Galway that has no police service.“It only ever had one guard but that one guard brought great security. Since he moved, two men in their 80s have had their heads bashed in, one left without hearing or taste for the rest of his life. “I see it in the eyes of so many in that village that they go to bed at night in fear. Is that the way we need to treat our brothers and sisters in our care?”SENIOR DONEGAL GARDAI ATTEND FUNERAL OF MURDERED DETECTIVE was last modified: January 30th, 2013 by BrendaShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)Tags:SENIOR DONEGAL GARDAI ATTEND FUNERAL OF MURDERED DETECTIVElast_img read more