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The love is fading for digital banking, study finds


first_img 13SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading » More than two-thirds of Americans aren’t exactly in love with their digital banking offerings these days, and many are ready to walk awayfrom their financial institutions because of it, according to a new survey.The poll of more than 1,600 digital banking users, conducted online by Harris Poll and D3 Banking Technology at the end of January, found that 68% of Americans who have used digital banking in the past 12 months were frustrated with the experience.Millennials age 18-34 were more likely to feel annoyed — 73% reported frustration with digital banking over the past year, compared to 61% of people 55 and older.“The fact that nearly three-quarters of digital banking users ages 18-34, who are likely entering some of the most financial significant periods of their lives, are frustrated with the digital experience offered by financial institutions is alarming,” D3 Banking Technology CEO Mark Vipond said. “However, an even greater concern for banks and credit unions is the number of American digital banking users — 32% as found in our survey — who are willing to leave their current banking relationship for a better digital experience. As new types of technology continue to be introduced, financial institutions are going to need a strategy built on technology that features that allows them to innovate and introduce new features and functionality faster than they have to date.”last_img read more


O’Donnell returns to Munster starting fifteen


first_imgCahir’s Tommy O’Donnell has been named on the Munster starting fifteen for their home game tomorrow against Connacht in the PRO12, with Tipp’s Paddy Butler named among the replacements. Centre Andrew Smith makes his first start since returning from injury while Keith Earls moves to the right wing with Simon Zebo returning to the opposite flank. Felix Jones completes the back-three, reverting to full-back for this weekend’s clash. Connacht are sixth going into tomorrow’s match while Munster are 3rd.Connacht have made three changes in the backline for tomorrows vital clash with Munster at Thomond Park.Darragh Leader comes onto the right wing while Tiernan O’Halloran shifts to fullback. Scrum half Kieran Marmion returns for a new half back pairing with Jack Carty while Craig Ronaldson moves to outside centre.Robbie Henshaw is unavailable under the IRFU’s player management rules.Up front, Academy forward Eoghan Masterson is named at openside flanker joining skipper John Muldoon and Number 8 George Naoupu in the back row.  Tonight Leinster welcomes Glasgow Warriors to the RDS needing a win to get back into the play-off spots while second placed Ulster meet Cardiff at Kingspan stadium.Both matches kick off at 7.35Chris Henry is back in the Ulster squad for the game he suffered a mini-stroke last November so it’s good to see him back.last_img read more